LEGAL REFERENCE

tune pk par Aap ka Account Kaise Chalti Hai

Jab aap tune pk par account kholte hain, tou aap hamari shartain qabool karte hain. Ye shartain aapke account ki suraksha, aapke paise, aur hamari platform par aapke...

Account ki himayatPayment ke rulesWithdrawal ki raahnumaiAapke data ki suraksha
tune pk tune pk par Aap ka Account Kaise Chalti Hai

Shartain jo Har Account par Lagoo Hain

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HAMSE RABTA KAREN

Jab Aapko Madad Chahiye

Agar aapka koi sawal hai ya koi masla hai, tou hum yahan hain. Hamari support team Pakistani time mein kaam karti hai...

Email Support Aap [email protected] par email bhej sakte hain. Hum...
WhatsApp aur Messenger tune pk ke official WhatsApp number aur Facebook...
Account Settings Aapka account dashboard mein ek help section hai...
AAPKI HIMAYAT

tune pk Aapke Bharosay ke Liye Kya Karta Hai

Hamara pura kaam aapke account ki suraksha aur aapke paise ki himayat par depend karta hai. Hum encryption aur verification use karte hain taakay sirf aap apne paise...

Encryption aur Servers

Aapka data encrypted rahta hai jab aap tune pk par login karte hain. Hamara servers Pakistan ke supported ilaqon mein...

Identity Check

Har naya account ke liye hum aapki tasveer wali ID aur phone number verify karte hain. Ye hamari platform ko...

Payment Verification

Jab aap JazzCash, Easypaisa, SadaPay ya Raast se withdrawal karte hain, hum har transaction ko apni records mein store karte...

Account Freezing Rights

Agar hum suspicious activity dekhte hain, tou hum aapke account ko turant freeze kar sakte hain jab tak investigation complete...

Dispute Resolution

Agar aapka paise galat jagah gaya ya koi transaction issue ho, tou aap dispute file kar sakte ho aur hum...

Data Retention

Aapke account details, transactions aur verification records hum 3 saalo tak rakhte hain taakay koi bhi legal complaint solve ho...

HAMARI SHARTAIN

tune pk aur Doosri Policies ke Beech Farq

Har platform apni shartain alag hoti hain. tune pk ne apni shartain specially Pakistan ke account holders ke liye banai hain.

01

Local Payment Support

Hum JazzCash, Easypaisa, SadaPay aur Raast ko directly support karte hain—doosri platforms ko Pakistan se deposit karna mushkil hota hai.

02

Withdrawal Timeline

tune pk par withdrawals usually 2-4 ghante mein clear hote hain agar aap day time mein request karo. Raat ko requests next morning process hoti hain.

03

Account Closure

Jab aap apna account close karna chahen, aap 7 din mein apne paise nikal sakte hain. Hamara Terms ye guarantee nahin deta ke aap kisi aur platform par same facility paoge.

04

Bonus Terms Clarity

tune pk sirf clear terms deta hai—koi hidden wagairah nahin. Sab kuch aapke Promotions tab mein likha rahta hai jo aap kabhi bhi dekh sakte ho.

05

Verification Speed

Hamara verification process 30 minute se 2 ghante tak leta hai. Zyada tar platforms ko 24 ghante lag jate hain—ye hamara farq hai.

06

Complaint Timeline

Agar aapko complaint hai, tou hum 48 ghanton mein initial response dete hain aur 30 din mein final resolution. Doosri sites mein ye slower hota hai.

07

Regional Access Rules

tune pk sirf supported Pakistani ilaqon mein available hai. Hamari shartain wo ilaqe ke local qanoon ke mutabiq likhi gai hain, na ke generic worldwide rules.

ACCOUNT KE FEATURES

tune pk par Aapka Account Kya Kare

Jab aap tune pk par account banate aur verify karte ho, aapko kya kya facilities milete hain. Ye features hamari policy ke andar define hote hain aur har...

Multi-Language Support Aapka account Urdu mein compleet available hai. Support messages, Terms...
Real-Time Balance Jab aap deposit karte ho JazzCash ya Easypaisa se, aapka...
Transaction History Har transaction jo aap karte ho—deposit, withdrawal, wagairah—sab aapke account...
Account Security Settings Aap apna password badal sakte ho, two-factor authentication on kar...
Withdrawal Request Status Withdrawal request karte waqt, aap real-time status dekh sakte ho...
Account Information Update Agar aapka phone number ya email badal gaya, tou aap...

tune pk ke Terms par Zyada Puche Jaane Wale Sawal

Nahin. Hamari Terms mein likha hai ke har account ko verify hona zaroori hai. Aapko apni ID tasveer, phone number, aur address verify karni padti hai. Ye process 30 minute se 2 ghante lete hai. Verification chhote account ke liye bhi jaruri hai.

Withdrawal request jab tak Processing status mein ho, tou aap cancel kar sakte ho. Agar status Complete ho gaya, tou paise aapke JazzCash, Easypaisa ya doosre payment account mein ja chuke hain aur cancel nahi ho sakta. Hamari Terms mein ye process clear likha hai.

Haan. Agar aap permanent account closure chahte ho, tou aap support se contact karo. Pehle tum apne sab paise withdraw karo, phir account close karo. Ek bar closed account ko doobara open nahin kar sakte. Ye hamari policy hai.

Haan. Agar 4 ghante se zyada ho gaye aur pending ho, tou aap [email protected] par email karo aur transaction ID likha kar bhejo. Hum apne bank partner se check karenge aur 48 ghonton mein jawab denge. Hamari Terms mein ye timeline likha hai.

Hamari Terms ke mutabiq, ek account sirf ek person ke liye hai. Agar hum dekhen ke dusra paise use ho raha hai, tou account freeze ho sakta hai aur paise withdraw na ho saken. Verification ke liye hum apni actual ID require karte hain.

Absolutely nahin. Agar doosra aadmi aapke account se withdraw kare, tou ye hamari Terms ka violation hai aur account risk mein aa sakta hai. Hum recommend karte hain ke aap sirf apna password khud rakhhen aur kabhi share na karen.

tune pk apne account mein loss protection wagairah guarantee nahin deta. Aapka account, aapka faisla. Hum sirf ensure karte hain ke withdrawal process transparent aur quick hai. Aapka har transaction aapke account history mein clear likha hai taakay aap track kar saken.